Routine care: You should always feel free to call us, even it’s for routine things like medicines, minor illnesses, injuries, behavior, or even parenting advice. Keep in mind, though, that we may not be able to answer your questions without seeing your child first.

Urgent care: Sometimes it’s hard to tell how sick your child is. however, urgent care or a trip to the hospital is usually not needed for a simple cold or cough, mild diarrhea, constipation, temper tantrums, or sleep problems.

However, if your child has any of the following, call us to find if he needs to be seen:

  • Vomiting and diarrhea that last more than a few hours in a child of any age
  • Rash, especially if there is a fever
  • Any cough or cold that does not get any better in several days, or a cold that gets worse and is accompanied by a fever.
  • Cuts that need stitches
  • Limping or is not able to move an arm or leg.
  • Ear pain with fever, is unable to sleep or drink, is vomiting, has diarrhea, or is acting ill
  • Drainage from an ear
  • Severe sore throat or problems swallowing
  • Sharp or persistent pains in the abdomen or stomach
  • Pain that gets worse or does not go away after several hours
  • A rectal temperature of 100.4F or higher in a baby younger than 2 months
  • Fever and repeated vomiting at the same time
  • Blood in urine
  • Bloody diarrhea or diarrhea that will not go away
  • Not drinking for more than 12 hours

Emergency care: Call 911 for any severely ill or injured child or if your infant has any of the following:

  • Bleeding that does not stop with direct pressure over the wound
  • suspected poisoning (call poison control at 1-800-222-1222
  • Seizures (rhythmic jerking and loss of consciousness)
  • Trouble breathing
  • Eye injuries that cause bleeding or loss of vision
  • skin or lips that look blue, purple or grey
  • head injury with loss of consciousness, confusion, vomiting, or poor skin color
  • sudden lack of energy or is not able to move
  • unconsciousness or lack of response
  • acting strangely or becoming more withdrawn and less alert
  • A cut or burn that is large, deep, or involves the head and face

Be prepared During a scheduled checkup, ask us what you should do and where you should go if your child needs emergency care. Learn basic first aid, including CPR. Keeping emergency and poison help line (1-800-222-1222) numbers posted by your telephone.

Tips before and during a call to your doctor.

WE prefer that you call with general questions during office hours. Before you call, have a pen and paper ready to write down any questions or instructions. It’s easy to forget things, especially if you are worried about your child. during the call make sure your child is near the phone, if possible, in case you need to answer any questions.

Also, be prepared to provide information about your child’s health (see below)

* FEVER: if you think your child has a fever, take your child’s temperature, by a rectal thermometer if younger than 2 yrs, write it down and the time you took it.

* MEDICAL PROBLEMS: Remind us about past medical problems (such asthma, seizures, or other conditions). He or she cares for many children each day and may not remember your child’s history.

* MEDICINES: be sure to mention if your child is taking any medicines, including prescription or nonprescription drugs, inhalers, supplements, vitamins, herbal products, or home remedies

* PHARMACY: have your pharmacy phone number ready.

If WE need to return your call, make sure you are available for callback. Unblock your phone “call block” and keep lines open so that we can return your call in a timely manner.